Shipping & Orders

If you still can’t find the answer to your question, drop us a line, we’d be happy to help.

NEW ZEALAND

Free (orders over $150)
 $5 NZD (under $150)/ via Courier 1 - 3 working days

AUSTRALIA
Free (orders over $150)
$10 NZD (under $150) / NZ Courier Post 5-7 working days

INTERNATIONAL
Flat Rate $10 NZD

We ship online orders globally, these are either shipped with a selected
 courier or fragile freight carrier depending on the size and weight of the item.

We dispatch stocked product within two working days once we receive the order.



We will process your order as soon as possible within standard business hours.
Please note that stated delivery time is estimated for within business hours and
business days. We will email you a confirmation once your order has been
shipped, including relevant tracking details.

If possible when checking out please supply us with a physical address, such as a
workplace, where there will be someone present to receive your item between
the delivery hours of 9am - 5pm weekdays.

Please note that NATURES PUREST and/or Couriers and/or NZ Post are not held
responsible if a parcel is stolen, lost or damaged after delivery of the package to the shipping address. We are only insured up to the point of delivery.

Once an order is posted we take no responsibility for charges incurred at
receiver's end as this can vary depending on the rules of customs in each
country. Please note that NATURES PUREST cannot be held responsible if a parcel
is stolen, lost or damaged after delivery of your purchase to the shipping address.

We are only insured up to the point of delivery.

To ensure the quickest turnaround time of your issue, email info@naturespurest.co.nz and provide details of the date of purchase and order number, along with the issue. 

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